Improving Customer Service with International SMS

July 7, 2010

Whether you’re running a small business or a corporation, local and international SMS could help you improve your customer service, thereby enabling you to fuel customer retention.

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iPhone 4 vs SMS Gateways – Is Text Messaging in Trouble

June 26, 2010

Will the release of FaceTime on the new iPhone 4 prove detrimental to messaging through SMS gateways?

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Pay Your Parking Through The SMS Gateway

June 19, 2010

Carleton, Ottawa – Students can now pay for, and extend, their parking with SMS text messaging through the SMS Gateway.

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The Value of Bulk SMS Text Messaging

June 11, 2010

Businesses that provide a service can supply their customers with efficiency and speed with bulk SMS. But how does it add value to the business?

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The SMS Service: The First Point of Contact in B2C Communication

June 5, 2010

There are stats abound that says an SMS service should be the first point of contact between the business and its customers. When will it be yours?

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What to do with Your Leftover Bulk SMS Credits

May 29, 2010

Do you leave your unused credits and forget about them or do you come up with innovative ways to use them and generate more business at the same time?

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Explosive Email to SMS: Outlook, Excel and SMTP Part 2

May 21, 2010

How do you use the SMTP API to get in touch with a distribution list in Outlook? Seeing as sending individual SMS messages are not an option, you’ll have to find another way…

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Explosive Email to SMS: Outlook & Excel Part 1

May 14, 2010

Sending thousands of email to SMS messages to a distribution list in Outlook might seem impossible. Here’s how you can do it, using your Microsoft Outlook contacts and Microsoft Excel.

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Minimise Your Carbon Footprint… with SMTP SMS

May 7, 2010

Sad, but true: Australia has one of the biggest environmental footprints in the world. Can SMTP SMS help reduce emissions and save some trees? We think so…

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Running International SMS Campaigns – Best Practices

May 1, 2010

International SMS campaigns can be effective tools to energise your customer base, especially if your business is predominantly online. Apply best practice guidelines for the best results.

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